Customer Services Telephony
Estimated value
£982k
Awarded value
£982k
Awarded 01 Jan 2024
Suppliers
1
Lots
1
1 awarded
Published
14 May 2024
Deadline 29 Dec 2023
Description
Award contract for the provision of a cloud-based contact centre solution and professional services.
Scope
- Reference
- AG - 013
- Total value
- £982,447.98 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Jan 2024 to 31 Dec 2026
- CPV classifications
- 79342300
Submission & procedure
- Submission deadline
- 29 Dec 2023, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£982k
Award date
01 Jan 2024
Contract start
01 Jan 2024
Contract end
31 Dec 2026
Awarded to
Awarded suppliers· 1 supplier
Awarded 01 Jan 2024 · Contract period 01 Jan 2024 — 31 Dec 2026
Award value
£982k
Other contracts from Aster Group Limited
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Ciptex Ltd· 5
Cross-buyer view of this supplier's public-sector wins.
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|---|---|---|---|
| G Cloud 15 | contract | — | 24 Jul 2026 |
| PACE Scaleup and CRM Services | contract | £255k | 24 Mar 2023 |
| Notice of Contract Award_PACE Covid Scaleup Zendesk and CRM Services | contract | £2.0m | 07 Dec 2020 |
| Notice of Contract Award_PACE Pilot Zendesk CRM and Professional Services | contract | £198k | 15 Jun 2020 |
| Notice of Contract Award_Virtual Contact Centre | contract | £64k | 24 Jan 2020 |