Dementia Support Service

Oxfordshire County CouncilcontractFind a TenderRef ocds-h6vhtk-05142aProcurement Act 2023Light-touch servicesSME suitableVCSE suitablepending

Estimated value

Awarded value

£9.1m

Awarded 24 Dec 2025

Suppliers

1

1 SME

Lots

1

1 awarded

Published

24 Dec 2025

Description

Dementia Support Service - Tenderers were invited to tender for the provision of the Services for a provision of Dementia Support Service for a term of 5 years with an option for the Council to extend for up to 5 years, anticipated to commence on 1st January 2026. The anticipated annual budget is £913,623, with a total approximate contract value of £9,126,230. The vision of the service is to support people with memory concerns or a diagnosis of dementia as well as their unpaid carers to improve their quality of life and where possible to live well with their condition. The aims are a specialist service which: • Keeps people with dementia living well at home. • Provides a memory support service, supporting and advising people with memory problems or MCI, including support for people waiting for their dementia clinic appointment/scan and/or outcome. • Increases support for people with dementia and their carers to reduce admissions to hospital and residential care. • Provides a proactive and responsive service to people in crisis and at risk of deterioration. • Creates a bridge between health and social care and community services to help people with dementia live well. • Proactively manages the challenge of increasing numbers of people living with dementia at a time of considerable pressures on public funds. • Prevents people living with dementia and their carers experiencing isolation and loneliness. • Increases the confidence of carers in their caring role and improves the carer-cared-for relationship, through education and information. • Reduces carer stress through tailored practical and emotional support. • Raises awareness about how best to support people living with dementia for professionals working with an ageing population. • Provides a flexible, local service which is adaptable to future changes including the development of neighbourhood models, new treatments and technology • Supports the transition into a residential care setting, ensuring the person living with dementia receives the care they need but also providing the home with sufficient information that allows them to settle.

Scope

Reference
DN779975
Commercial tool
Standalone contract
Contract dates
01 Jan 2026 to 31 Dec 2031
Possible extension to 31 Dec 2036

The contract can be extended for a period of 5 years

CPV classifications
85321000
Contract locations
Oxfordshire, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
PricePrices for the initial term submitted in pricing schedule.price40.00%
Social Valuequality16.00%
Qualityquality44.00%

Participation

Conditions suppliers must meet to bid.

Please refer to the tender documentation

Submission & procedure

Procedure
Competitive flexible procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£9.1m

Award date

24 Dec 2025

Contract start

09 Jan 2026

Contract end

31 Dec 2030

Awarded to
AU
SME