Regional Telemetry System - Software & SI

YORKSHIRE WATER SERVICES LIMITEDcontractFind a TenderRef ocds-h6vhtk-051393Procurement Act 2023Utilities regimepending
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Estimated value

Awarded value

£24.0m

Awarded 19 Dec 2025

Suppliers

1

Lots

1

1 awarded

Published

09 Jan 2026

Description

The scope of this tender is for RTS software and related systems integration services. Yorkshire Water Services is undergoing a process for the transforming and enhancing of Operational Technology (OT) platforms and processes. The key focus of this procurement phase is to replace the existing Legacy Regional Telemetry System (RTS), integrate with existing business systems, associated training, and data transformation e.g. datapoints and mimics. RTS is our core Telemetry Monitoring System provided by Metasphere Ltd and is also known as the MC2000 product. This system currently provides the capability for near real time monitoring and intervention of 6500 Edge Devices, converting this data into actionable business intelligence. There are over 10,000 schematics (mimics) configured from a data base of over 275,000 data streams. Data streams are stored in a native historian and are key for YW day to day operations. This functionality ensures the safe and efficient operation of various assets, including monitoring reservoir and borehole levels, water quality readings, and pump or valve statuses across both clean and wastewater systems. The processed data is displayed in our operational control room and accessed remotely by key operational users, ensuring that our assets and processes operate efficiently, minimising risks to customers and the environment. This RTS data also is a key feed into our compliance and regulatory reporting systems.

Scope

Reference
CM2941
Commercial tool
Standalone contract
Contract dates
01 Jan 2026 to 01 Jan 2041
Possible extension to 01 Jan 2046

5-year extension

CPV classifications
48000000
72200000
72300000
Contract locations
North East England, United Kingdom
North West England, United Kingdom
Yorkshire and the Humber, United Kingdom
East Midlands, United Kingdom
West Midlands, United Kingdom
East of England, United Kingdom
London, United Kingdom
South East England, United Kingdom
South West England, United Kingdom

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Commercialcost32.00%
Qualityquality68.00%

Submission & procedure

Procedure
Competitive flexible procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£24.0m

Award date

19 Dec 2025

Contract start

21 Jan 2026

Contract end

31 Jan 2035

Awarded to