Tate Galleries - Full-service payment provider

Tate GallerycontractFind a TenderRef ocds-h6vhtk-02dfc132014L0024closed for bids

Estimated value

£45.0m

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

11 Sept 2021

Deadline 04 Oct 2021

Description

Tate is embarking on an ambitious and wide-reaching transformation of its customer-facing and revenue-generating systems. One of the key projects within this programme of change is to consolidate the existing disparate payment processors serving our various business functions and replace them with a single full-service payment service provider. This project will enhance our customer experience across all touchpoints, unlock various strategic initiatives, enable joined-up reporting across the business, and offer a more attractive commercial proposition to Tate through lower fees afforded by economies of scale. Tate are seeking a long-term partner who will be able to provide a first-class product backed up by outstanding service and account management, and who will not just enable our roadmap and aspirations but also challenge us to go beyond our boundaries and continuously build and innovate so that we maintain our sector-leading proposition.

Scope

Reference
ocds-h6vhtk-02dfc1
Total value
£45,000,000 excluding VAT
Commercial tool
Standalone contract
Contract dates

As the contract is intended to be a long-term partnership, the contract will have a minimum term of 3 years with extensions agreed between the parties from time to time.

Main category
services
Contract locations
UK

Submission & procedure

Submission deadline
04 Oct 2021, 11:00 am
Procedure
Competitive procedure with negotiation