Contact Centre Services for TfW
Estimated value
—
services
Awarded value
—
Suppliers
1
1 SME
Lots
1
1 awarded
Published
07 May 2021
Other contracts from Transport for Wales· 10
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| Revenue Management System | contract | £3.2m | 15 Jun 2026 |
| Revenue Management System | contract | £3.2m | 15 Jun 2026 |
| Social Brand Guardianship | contract | £6.0m | 22 Apr 2026 |
| Your Bus Journey Survey 2026/2027 | contract | — | 22 Apr 2026 |
| FOM Programme Management Support | contract | — | 07 Apr 2026 |
| Your Bus Journey Survey 2026/2027 | contract | £125k | 07 Apr 2026 |
| TfW Banking Services | contract | — | 26 Mar 2026 |
| Bus Network Design System | contract | — | 26 Mar 2026 |
| Independent Assessor (AsBo, ApBo and DeBo) for the Cardiff Central Enhancement Programme (CCEP) | contract | — | 26 Mar 2026 |
| C001348.00 - TfW Coach Purchase | call off | £2.3m | 19 Mar 2026 |
Other contracts awarded to CONNECT ASSIST LTD· 9
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| IA2923 Framework Agreement for Staffordshire County Council Workforce Mental Wellbeing Early Intervention Support | call off | £41k | 20 Sept 2023 |
| Framework Agreement for Staffordshire County Council Workforce Mental Wellbeing Early Intervention Support | contract | — | 20 Sept 2023 |
| Proc804 - Document Exchange Portal (interim) | contract | £1.1m | 22 Nov 2022 |
| Proc760 Connect Assist | contract | £217k | 15 Nov 2022 |
| Proc659 - Document Exchange Portal | contract | £550k | 25 Mar 2022 |
| Proc683 Portal Licenses | contract | £172k | 25 Aug 2021 |
| Proc637 - LG Assist (CRM) | contract | £180k | 01 Feb 2021 |
| Proc573 LG Assist (CRM) Quick Start Package | contract | £112k | 14 Dec 2020 |
| Framework for the Provision of Psychological Support to Employees including Counselling | call off | — | 24 Oct 2019 |