Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation
Estimated value
£230k
Awarded value
£230k
Awarded 29 Jun 2026
Suppliers
1
Lots
1
1 awarded
Published
02 Jul 2026
Deadline 29 Jun 2026
Description
Previously awarded. Published here for transparency purposes. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the implementation of Microsoft telephony software; Copilot Studio, Teams, Dynamics 365 Contact Centre and Customer Service.
Scope
- Reference
- CNTR-560
- Total value
- £230,160 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 30 Jun 2026 to 29 Jun 2029
- CPV classifications
- 72000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 29 Jun 2026, 11:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£230k
Award date
29 Jun 2026
Contract start
30 Jun 2026
Contract end
29 Jun 2029
Awarded to