Provision of Contact Centre Accreditation and Membership
DfT, Driver and Vehicle Licensing AgencycontractFind a Tender ↗Ref ocds-h6vhtk-05f79fProcurement Act 2023active
Estimated value
—
Awarded value
£41k
Awarded 17 Dec 2025
Suppliers
1
Lots
1
1 awarded
Published
17 Dec 2025
Description
DVLA has decided to utilise the CCA Global Standard as a benchmark and currently hold global Version 7 accreditation. DVLA’s intention is to renew this membership & gain Version 8 accreditation for the term of this contract.
Scope
- Reference
- CRN/25/20
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - without competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£41k
Award date
17 Dec 2025
Contract start
17 Dec 2025
Contract end
15 Dec 2027
Awarded to