Mental Health Recovery Services: Supported Accommodation (High Support)

Royal Borough of Kensington and ChelseacontractFind a TenderRef ocds-h6vhtk-055f81Procurement Act 2023Light-touch servicesSME suitableactive

Estimated value

Awarded value

£12.2m

Awarded 09 Aug 2026

Suppliers

2

1 SME

Lots

2

2 awarded

Published

10 Aug 2026

Description

RBKC is seeking experienced providers to deliver high-support mental health accommodation services across two clusters in the borough: North Cluster (Lot 1) and South Cluster (Lot 2). The service will support a minimum of 62 adults with severe and enduring mental health needs, including those with complex co-morbidities such as substance misuse, forensic history, and challenging behaviours. Key Requirements: 24/7 staffed accommodation in a psychologically informed and trauma-informed environment. Delivery of Section 117 aftercare under the Mental Health Act and support under the Care Act. Focus on recovery, independence, and move-on, with personalised, co-produced support plans. Provision of skills development, wellbeing activities, risk management, and social inclusion. Compliance with safeguarding, health & safety, and data protection standards. Integration with statutory and community partners, promoting digital inclusion and assistive technology. Robust staffing model, recruitment, training, and supervision strategies. Performance monitoring against KPIs, including resident satisfaction, staff wellbeing, and move-on outcomes. Accommodation Details: Lot 1 (North Cluster): 3 buildings, 29 bed spaces. Lot 2 (South Cluster): 1 building with 11 bed spaces. Tenderers must also source additional buildings for at least 22 more units (total 33 minimum) for this Lot. Contract Highlights: Block-funded support service (rent and housing management excluded). Providers must enter into Housing Management Agreements with Registered Providers. Providers must demonstrate innovation, social value, and value for money. For full details, including eligibility criteria, service model, and KPIs, refer to the ITT on Jaggaer.

Scope

Reference
ITT_30558
Commercial tool
Standalone contract
Contract dates
31 Aug 2026 to 30 Sept 2031
Possible extension to 30 Sept 2033

2.3. The Authority shall be entitled at its absolute discretion to extend the Contract Period by any number of periods which shall not exceed, in aggregate, the period specified in Clause 2.3.1. In the event that no period is specified in Clause 2.3.1 this Contract shall not be extended. 2.3.1. The aggregate period by which this Contract may be extended is up to a period of (2) years by two (2) consecutive period of (12) 2.3.2. If the Authority wishes to exercise its right to extend this Contract under Clause 2.3 it shall serve on the Contractor notice in writing to that effect not less than 6 (six) months or, where a period of notice has been inserted in Clause 2.4.1, the period so stated in Clause 2.4.1, before the expiry of the Contract Period. 2.3.3. The period of notice required to extend this Contract shall be three (3) months 2.4. If and each time the Authority exercises its rights in Clause 2.3, the definition of Contract Period shall be deemed to be amended accordingly and the Contractor shall continue to provide the Services to the Contract Standard at the Contract Price prevailing on the date of the extension as revised from time to time in accordance with Clause 3.

CPV classifications
85312000
85000000
Contract locations
London, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Commercialprice20.00%
Technicalquality80.00%

Participation

Conditions suppliers must meet to bid.

As outlined in ITT documents

As per the ITT

Tenderers must have arrangements in place to provide a minimum of 22 units in addition to the 11 noted within the South Cluster area. This is a PASS / FAIL requirement, further information can be found in paragraph 16.18 of the ITT. Other conditions of participation can be found in the ITT documents

Submission & procedure

Procedure
Open procedure

Award details· 2 awards

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£5.6m

Award date

09 Aug 2026

Contract start

30 Sept 2026

Contract end

30 Sept 2031

Lots · 2 total

Divisions of the contract. Each lot can be awarded separately.

View all →
LotTitleEst. valueStatus
1Lot 1 North Cluster£5.8mcomplete
2LOT 2 - South Cluster£6.5mcomplete