GB-London: FSCS465 Customer Satisfaction (call-off via FSCS425 Strategic Market Research Services)
Financial Services Compensation SchemecontractContracts Finder ↗Ref BIP828722034VCSE suitablecomplete
Estimated value
£336k
Awarded value
£336k
Awarded 06 Aug 2023
Suppliers
1
Lots
1
1 awarded
Published
07 Dec 2023
Deadline 06 Aug 2023
Description
Provision of a service to ensure continued delivery of FSCS's Customer Satisfaction (CSAT) programme. The contract will include a review of the current service, followed by a proposal to innovate and refresh the service in order to deliver our future strategy.
Scope
- Reference
- BIP828722034
- Total value
- £335,536 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 10 Sept 2023 to 29 Sept 2026
- CPV classifications
- 79310000
- Particular suitability
- Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 06 Aug 2023, 11:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£336k
Award date
06 Aug 2023
Contract start
10 Sept 2023
Contract end
29 Sept 2026
Awarded to