Customer Survey Research Services Framework
Estimated value
—
services
Awarded value
—
Suppliers
5
5 SME
Lots
2
2 awarded
Published
12 Apr 2023
Description
*This opportunity has closed and is a Contract Award Notice* Hyde’s intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company’s listed requirements. The Framework will consists of two lots; Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services and Lot 2: Real time survey services (SMS / Email / IVR).
Scope
- Reference
- Customer Survey Research Service
- Commercial tool
- Standalone contract
- Main category
- services
- CPV classifications
- 793111007931120079311210793113007934231079342311
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 70% | quality | — |
| — | 30% | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details· 2 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Awarded to
Lots · 2 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Computer-Assisted Telephone Interviewing (CATI) survey services | £10.0m | cancelled |
| 2 | Real time survey services (SMS / Email / IVR) | — | cancelled |