UK SBS FM17053 Maintenance and Breakdown cover for UPS units and Diesel Generators

The final date and time for the submission of bids is Wednesday 29th November 2017 at 15:00pm DO NOT apply directly to the buyer. All tender information MUST be submitted through the CCS eSourcing Portal. Brief Description of Requirement STFC RAL are looking to procure Maintenance and Breakdown Cover for UPS units and 2 Diesel Generators. This contract is to provide maintenance and breakdown cover for the UPS units and 2 diesel generators listed below, this includes units housed in two separate buildings on the one site. (Target Station 1 and 2). For this requirement we require bidders to have a intricate knowledge of UPS systems and Diesel Generators, and to be able to adhere to the following - 1.1. A minimum of two planned maintenance site visits per twelve month period, completed during normal daytime working hours by prior arrangement with STFC. 1.2. Agreement shall be comprehensive of all parts, labour and travel costs with the exception of replacement batteries and capacitors. 1.3. The proposed minimum duration of this contract is for 1 year. 1.4. Additional or replacement units may be added to this contract after their initial 12 month warranty agreement has expired. 1.5. 24 hour comprehensive breakdown cover is required 7 days a week for 365 days a year. 1.6. Breakdown call-out response time to customer site shall not to exceed 4 hours from receipt of call. *Please see attached ITQ Document for more points - within the Specification section* Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found with the RFx attachments tab within the Emptoris System. This contract will be awarded based on the evaluation criteria set out in the ITQ document. How to Apply As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS will be using the CCS eSourcing Suite for this procurement. To register on the CCS eSourcing portal please follow the details contained within the Additional Information section of this notice. If you are already registered on the CCS eSourcing portal and wish to register your interest in this opportunity please email; expressionofinterest@crowncommercial.gov.uk Your email must clearly state: • the name and reference for the procurement you wish to register for; • the name of the registered Bidder; • the name and contact details for the registered individual sending the email. Please disregard any content in this notice that requests your organisation "to apply directly to the buyer" as this unfortunately a system generated error, that is outside of the Contracting Authorities control