Out of Hours Call Handling

Cardiff Community Housing Association (CCHA)contractFind a TenderRef ocds-h6vhtk-06102fProcurement Act 2023SME suitableVCSE suitableactive
View buyer

Estimated value

Awarded value

£13k

Awarded 17 Mar 2026

Suppliers

1

1 SME

Lots

1

1 awarded

Published

04 Jun 2026

Description

Contract award for Out of Hours Call Handling

Scope

Reference
CCHA-(2026-2027)-002
Commercial tool
Standalone contract
Contract dates
31 Mar 2026 to 31 Mar 2027
CPV classifications
79342300
79512000
70333000
Contract locations
UK, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality/Technicalquality70.00%
Commercialcost30.00%

Participation

Conditions suppliers must meet to bid.

Please complete the Request to Quote document and submit it via Sell2Wales on www.sell2wales.gov.wales.

Submission & procedure

Procedure
Below threshold - open competition

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£13k

Award date

17 Mar 2026

Contract start

04 Jun 2026

Contract end

31 Mar 2027