Assyst CRM
Estimated value
—
goods
Awarded value
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Suppliers
1
Lots
1
1 awarded
Published
29 Mar 2023
Description
Assyst is an ITIL-based CRM (Customer Relationship Management) and CMDB (Configuration Management Database). Database for IT assets, users and customers, and is the system used to log all IT faults and service requests for Cornwall Council and associated businesses.
Scope
- Reference
- DN637670
- Commercial tool
- Standalone contract
- Main category
- goods
- CPV classifications
- 30200000
- Contract locations
- South West England
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| — | — | price | — |
Submission & procedure
- Procedure
- Award procedure without prior publication of a call for competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
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Contract end
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Awarded to