TFGM TravelSafe Support and Enforcement Officer Requirement

Transport for Greater ManchestercontractFind a TenderRef ocds-h6vhtk-059632Procurement Act 2023SME suitablepending

Estimated value

Awarded value

£71.0m

Awarded 21 Jul 2026

Suppliers

1

Lots

1

1 awarded

Published

22 Jul 2026

Description

This contract award is intended to fulfil: * TfGM's general security requirements incl. static guarding at sites * Provision of security support for high-risk events, and * The TravelSafe Support and Enforcement Officer (TSEO) service The TSEO service will deliver a range of activities to support passenger and staff safety across the Bee Network. The role includes protection of revenue and performing revenue inspection activity on bus. The contractor would be required to supply high calibre, customer-centric personnel on a 24/7 basis, level of which will vary dependent on levels of service provision. It is expected that the awarded supplier will work closely, on a day-to-day basis, with the TfGM TravelSafe Operations Manager, this is designed to guide and inform TSEO taskings and deployments, use of relevant tactics and access wider partnership opportunities. The estimated total value for this contract was published at £80,500,00 at tender notice stage.

Scope

Reference
ocds-h6vhtk-059632
Commercial tool
Standalone contract
Contract dates
30 Mar 2026 to 30 Mar 2033
Possible extension to 30 Mar 2036

7+3+1 year duration

CPV classifications
32344210
35000000
75240000
79713000
Contract locations
North West England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Costcost40.00%
Qualityquality50.00%
Social Valuequality10.00%

Submission & procedure

Procedure
Competitive flexible procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£71.0m

Award date

21 Jul 2026

Contract start

31 Aug 2026

Contract end

01 Sept 2033