Contact Centre Telephony Platform

Southampton City CouncilcontractFind a TenderRef ocds-h6vhtk-04c9fc32014L0024active
View buyer

Estimated value

services

Awarded value

Suppliers

1

1 SME

Lots

1

1 awarded

Published

20 Dec 2024

Description

Provision of a cloud-based Omni-channel contact centre and Workforce Management solution

Scope

Reference
SCC-SMS-0826
Commercial tool
Standalone contract
Main category
services
Contract locations
South East England

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
price

Submission & procedure

Procedure
Award procedure without prior publication of a call for competition

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Awarded to
CG
SME