Customer contact centre solution

Lancashire County CouncilcontractContracts FinderRef JB/ICT/LCC/22/1712SME suitablecomplete
View buyer

Estimated value

£2.5m

Awarded value

£2.5m

Awarded 30 Mar 2023

Suppliers

1

Lots

1

1 awarded

Published

31 Mar 2023

Deadline 28 Nov 2022

Description

Provision and support of customer contact system solution for customer service delivery

Scope

Reference
JB/ICT/LCC/22/1712
Total value
£2,471,104 excluding VAT
Commercial tool
Standalone contract
Contract dates
30 Apr 2023 to 30 Mar 2027
CPV classifications
48445000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
28 Nov 2022, 12:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£2.5m

Award date

30 Mar 2023

Contract start

30 Apr 2023

Contract end

30 Mar 2027