System Integrator for Customer Experience Platform
Estimated value
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Awarded value
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Suppliers
1
Lots
1
Published
16 Jul 2026
Description
The project is for the procurement of a System Integrator for Sanctuary's existing, part built, Salesforce Customer Experience solution. The services comprise completing the build of the solution and transitioning it into the live environment. This includes the professional services, technical support and deliverables needed to finish the remaining implementation, configuration, integration and testing activities. The services also include deployment support, issue resolution, knowledge transfer and transition assistance. The scope is intended to ensure the platform is properly implemented, integrated and ready for effective live operation.
Scope
- Reference
- ocds-h6vhtk-06bb23
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Direct award
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded suppliers· 1 supplier
Awarded —
Other contracts from Sanctuary Housing Association
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to DELAWARE DIGITAL LLP· 6
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| System Integrator for Salesforce Customer Experience Platform | contract | — | 16 Jul 2026 |
| System Integrator for Customer Experience Platform | contract | — | 23 Jun 2026 |
| YPO 1253-Supply of CRM Solution for Wider Public Sector | contract | — | 08 May 2026 |
| YPO 1253 - SUPPLY OF CRM SOLUTION FOR WIDER PUBLIC SECTOR | contract | — | 19 Feb 2026 |
| Dynamics implementation | contract | £1.2m | 02 Jan 2026 |
| Microsoft Dynamics Strategic Consultancy - Delaware Digital LLP | contract | £1.2m | 24 Nov 2025 |