Contact Centre as a Service - Product
Estimated value
£5.5m
Awarded value
£5.5m
Awarded 27 Apr 2026
Suppliers
1
Lots
1
1 awarded
Published
07 Jul 2026
Deadline 31 Jan 2026
Description
SLC has procured a new Contact Centre as a Service - Product. This procurement was a competitive call-off from GCA RM6116 Network Services 3 Lot 4C. Contract has a 36 month initial term, with 2 x 12 month extension options. Pricing is consumption based. Value of this notice is the total contract value including extension options.
Scope
- Reference
- 2025-TR-0101
- Total value
- £5,532,977.1 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 14 Jun 2026 to 13 Jun 2029
- CPV classifications
- 48510000
Submission & procedure
- Submission deadline
- 31 Jan 2026, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£5.5m
Award date
27 Apr 2026
Contract start
14 Jun 2026
Contract end
13 Jun 2029
Awarded to