DHSC: CNO: National Breast Feeding Helpline 2026-2031

Department of Health & Social CarecontractFind a TenderRef ocds-h6vhtk-052446Procurement Act 2023Light-touch servicesSME suitableVCSE suitableactive
View buyer

Estimated value

Awarded value

£5.0m

Awarded 22 Jun 2026

Suppliers

1

Lots

1

1 awarded

Published

02 Jul 2026

Description

Delivery of the National Breastfeeding Helpline, which provides breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK.

Scope

Reference
C358258
Commercial tool
Standalone contract
Contract dates
30 Jun 2026 to 31 Mar 2029
Possible extension to 31 Mar 2031

The contract has the option to extend for a further 24 months, in 12 month periods

CPV classifications
85312310
79512000
Contract locations
North East England, United Kingdom
North West England, United Kingdom
East Midlands, United Kingdom
West Midlands, United Kingdom
East of England, United Kingdom
South East England, United Kingdom
South West England, United Kingdom
Scotland, United Kingdom
Scotland, United Kingdom
Scotland, United Kingdom
Scotland, United Kingdom
Scotland, United Kingdom
Wales, United Kingdom
Wales, United Kingdom
Wales, United Kingdom
Wales, United Kingdom
Northern Ireland, United Kingdom
Northern Ireland, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality EvaluationPrice per Quality Point used, as set out in the ITTquality

Participation

Conditions suppliers must meet to bid.

The Authority will require Suppliers to demonstrate sufficient legal and financial capacity, including minimum financial standing and appropriate insurance coverage.

The Authority will require Suppliers to obtain, or commit to obtaining prior to Contract commencement, appropriate cyber security certification.

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£5.0m

Award date

22 Jun 2026

Contract start

13 Jul 2026

Contract end

13 Apr 2029