Automatic Door - Servicing, Remedial Works, and Responsive Repairs

Gentoo GroupcontractFind a TenderRef ocds-h6vhtk-050618Procurement Act 2023SME suitablepending
View buyer

Estimated value

Awarded value

Awarded 17 Aug 2025

Suppliers

1

Lots

1

1 awarded

Published

05 Sept 2025

Description

Automatic Door - Servicing, Remedial Works, and Responsive Repairs carrying out routine servicing, associated repairs, and responsive repairs / call outs. The Groups properties are predominately located in 5 geographical management areas in the City of Sunderland, Houghton/Hetton and Washington. This specification is to be read in conjunction with the Invitation to Tender. Gentoo Group wishes to appoint 2 contractors on a Ranked Framework to undertake these works. Gentoo Group intends to appoint the successful contractor as number one ranked bidder on the framework, with the second placed bidder ranked second on the Framework and held in reserve. Gentoo Group requires the Contractor to provide a 24-hour emergency breakdown cover scheme which must include: • Unlimited emergency call outs • Agreed guaranteed response time • 365 days a year • 24-hour cover The contract is expected to commence in September 2025 for a period of 24-months with a further 2 x 12-month options to extend.

Scope

Reference
700
Commercial tool
Standalone contract
Contract dates
01 Sept 2025 to 31 Aug 2027
Possible extension to 31 Aug 2029

2 x 12 month extensions available

CPV classifications
50710000
Contract locations
North East England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Priceprice40.00%
Quality quality50.00%
Social Valuequality10.00%

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

17 Aug 2025

Contract start

16 Sept 2025

Contract end

16 Sept 2027

Awarded to