His Majesty's Courts and Tribunals Service (HMCTS) Service Centre Technology - Work Force Management (WFM) Solution
Estimated value
£185k
Awarded value
£1.8m
Awarded 06 Nov 2024
Suppliers
1
Lots
1
1 awarded
Published
15 Nov 2024
Deadline 06 Aug 2024
Description
A Contact Centre as a Service (CCaaS) solution for use within the Courts and Tribunals Service Centres.
Scope
- Reference
- tender_373611/1425715
- Total value
- £185,040 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Nov 2024 to 31 Oct 2028
- CPV classifications
- 32412100 64200000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 06 Aug 2024, 10:59 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£1.8m
Award date
06 Nov 2024
Contract start
01 Nov 2024
Contract end
31 Oct 2028
Awarded to