Customer Relationship Management (CRM) Project

Askham Bryan CollegecontractFind a TenderRef ocds-h6vhtk-051de4Procurement Act 2023SME suitableVCSE suitableactive
View buyer

Estimated value

Awarded value

£121k

Awarded 11 Aug 2025

Suppliers

1

1 SME

Lots

1

1 awarded

Published

01 Sept 2025

Description

Askham Bryan College seeks to procure a Customer Relationship Management (CRM) system to support marketing and student recruitment efforts, with the goal of driving student number growth. The system will enable effective lead capture, nurturing, and conversion of prospective students from initial enquiry through to enrolment.

Scope

Reference
CA15874
Commercial tool
Standalone contract
Contract dates
31 Aug 2025 to 31 Aug 2028
Possible extension to 31 Aug 2032

Description of extensions - Include the circumstances in which they could be used, and provide a breakdown if multiple extensions are possible.

CPV classifications
72212445
Contract locations
UK, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
PricePriceprice20.00%
QualityQualityquality70.00%
DemonstrationDemonstrationquality10.00%

Participation

Conditions suppliers must meet to bid.

In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities’ section of the multiquote.com homepage. A Selection Questionnaire (SQ)must be completed and returned (via multiquote.com) as part of the request to participate process. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.

In the first instance, candidates should register with multiquote.com and express an interest in the contract. Contract details can be found under the 'Opportunities’ section of the multiquote.com homepage. Candidates will need to provide as part of the request to participate process evidence of business quality standards, accreditations, and relevant experience. Any candidate found to be guilty of serious misrepresentation in proving false or inaccurate information may be declared ineligible and not selected to continue with the process.

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£121k

Award date

11 Aug 2025

Contract start

01 Sept 2025

Contract end

01 Sept 2028

Awarded to