Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations
Estimated value
£140k
Awarded value
£140k
Awarded 15 Jun 2026
Suppliers
1
Lots
1
1 awarded
Published
19 Jun 2026
Deadline 14 May 2026
Description
The provision of cloud-based communication software, data analytics and the continuing development of A.I. automations used by oneSource Debt Recovery Services (OSDRS) to maximise the collection of debt owed to the Council. The software provides the functionality of the OSDRS customer-facing website enforcement.onesource.co.uk and supports the operation of the customer call-centre. Award via GCA LVPS Framework RM6237
Scope
- Reference
- 21872
- Total value
- £140,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 17 Jun 2026 to 29 Jun 2027
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 14 May 2026, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£140k
Award date
15 Jun 2026
Contract start
17 Jun 2026
Contract end
29 Jun 2027
Awarded to