Procurement of Civil Legal Advice services from September 2025
Estimated value
—
Awarded value
—
Suppliers
7
Lots
3
Published
03 Jul 2025
Description
The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 4 Discrimination contracts; and • Up to 5 Education contracts; and • Up to 3 Housing and Debt contracts. The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). II.1.5) Estimated total value II.1.6) Information about lots This contract is divided into lots: yes Tenders could be submitted for: all lots
Scope
- Reference
- ocds-h6vhtk-04d720
- Commercial tool
- Standalone contract
- Contract dates
- 31 Aug 2025 to 31 Aug 2028
- Main category
- services
- CPV classifications
- 79100000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| — | — | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details· 7 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
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Lots · 3 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Procurement of Civil Legal Advice services from September 2025 - Education | £3.1m | cancelled |
| 2 | Procurement of Civil Legal Advice services from September 2025 - Discrimination | £3.5m | cancelled |
| 3 | Procurement of Civil Legal Advice services from September 2025 - Housing and Debt | £2.6m | cancelled |
Award 1· 1 supplier
Awarded —
Award 2· 1 supplier
Awarded —
Award 3· 1 supplier
Awarded —
Award 4· 1 supplier
Awarded —
Award 5· 1 supplier
Awarded —
Award 6· 1 supplier
Awarded —
Award 7· 1 supplier
Awarded —
Total lots
3
Awarded
0
Estimated total
£9.2m
Awarded total
—
Procurement of Civil Legal Advice services from September 2025 - Education
Start
31 Aug 2025
End
31 Aug 2028
Estimated
£3.1m
CPV
Procurement of Civil Legal Advice services from September 2025 - Discrimination
Start
31 Aug 2025
End
31 Aug 2028
Estimated
£3.5m
CPV
Procurement of Civil Legal Advice services from September 2025 - Housing and Debt
Start
31 Aug 2025
End
31 Aug 2028
Estimated
£2.6m
CPV
Other contracts from The Legal Aid Agency
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Citizens Advice Gateshead· 7
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| QHM-2025-8306 Citizens Advice - PCN and MH Service | contract | — | 04 Aug 2025 |
| Procurement of Civil Legal Advice services from September 2025 | contract | — | 03 Jul 2025 |
| NTCA Flexible Procurement Agreement for Children and Young People's framework | contract | — | 29 Jul 2024 |
| Procurement of Civil Legal Aid Services in England and Wales from April 2021 | contract | £1.6m | 09 Mar 2021 |
| Procurement of Civil Legal Aid Services in England and Wales from April 2021 | contract | — | 08 Mar 2021 |
| 2018 Standard Civil Contract: Discrimination Category of Law Note: Published for completeness, see description for details | contract | — | 08 Mar 2021 |
| 2018 CIVIL LEGAL ADVICE (CLA) DISCRIMINATION CONTRACT | contract | £278k | 06 Mar 2019 |