BTA1670 - Outsourced Call Centre Services
British Tourist Authority t/a VisitBritain/VisitEnglandcontractContracts Finder ↗Ref CF-0002100D4L000000DloEUAS1complete
Estimated value
£680k
Awarded value
£680k
Awarded 14 Feb 2022
Suppliers
1
Lots
1
1 awarded
Published
24 Feb 2022
Deadline 31 Jan 2022
Description
Further Competition under CCS RM6181 - Lot 1 Call Centre for Outsourced Support
Scope
- Reference
- CF-0002100D4L000000DloEUAS1
- Total value
- £680,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 22 Feb 2022 to 21 Feb 2023
- CPV classifications
- 79512000
Submission & procedure
- Submission deadline
- 31 Jan 2022, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£680k
Award date
14 Feb 2022
Contract start
22 Feb 2022
Contract end
21 Feb 2023
Awarded to
Awarded suppliers· 1 supplier
Awarded 14 Feb 2022 · Contract period 22 Feb 2022 — 21 Feb 2023
Award value
£680k
Other contracts from British Tourist Authority t/a VisitBritain/VisitEngland
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to THE CONTACT COMPANY LTD· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Housing Related Support Accommodation - Framework | contract | — | 31 Mar 2026 |
| Housing Related Support - Accommodation Framework | contract | — | 21 Jan 2026 |
| Provision of Public Enquiries Line and Switch board Service | contract | £94k | 13 Jan 2023 |
| con_13130 SEND Participation and Family Support | contract | £9.3m | 29 Apr 2022 |
| SEND Participation and Family Support | contract | — | 29 Apr 2022 |
| Contact Centres and Business Services | contract | £194.4m | 25 Aug 2021 |
| Contact Centres and Business Services | contract | — | 23 Aug 2021 |
| Strategic Parent Carer Co-Production Partner | contract | £116k | 30 Jul 2021 |
| SEND Strategic Participation 21/22 Contract Award Notice | contract | £4.6m | 07 Apr 2021 |
| Children and young People Strategic Participation | contract | £1.6m | 28 Sept 2020 |