SaaS Respond - Annual Licence, Support and Maintenance
Estimated value
—
Awarded value
£85k
Suppliers
1
Lots
1
Published
27 Feb 2026
Description
This direct award is made under Schedule 5, paragraph 7 of the Procurement Act 2023, allowing continuation of the Council's existing Respond case - management system. The system supports the logging and management of statutory and social care complaints across multiple services, and changing supplier would cause technical incompatibilities and disrupt essential complaint - handling functions.
Scope
- Reference
- EX2073
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - without competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£85k
Award date
—
Contract start
31 Mar 2026
Contract end
31 Mar 2029
Awarded suppliers· 1 supplier
Awarded — · Contract period 31 Mar 2026 — 31 Mar 2029
Other contracts from City of Bradford Metropolitan District Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to APTEAN LIMITED· 4
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| SaaS Respond - Annual Licence, Support and Maintenance | contract | — | 27 Feb 2026 |
| SaaS Respond - Annual Licence, Support and Maintenance | contract | — | 27 Feb 2026 |
| Respond Case Management System | contract | — | 31 Jul 2025 |
| ITS200129 Respond 3 SaaS Support & Maintenance | contract | £18k | 20 Dec 2019 |