SaaS Respond - Annual Licence, Support and Maintenance
City of Bradford Metropolitan District CouncilcontractFind a Tender ↗Ref ocds-h6vhtk-065e6dProcurement Act 2023active
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1 awarded
Published
27 Feb 2026
Description
This direct award is made under Schedule 5, paragraph 7 of the Procurement Act 2023, allowing continuation of the Council's existing Respond case - management system. The system supports the logging and management of statutory and social care complaints across multiple services, and changing supplier would cause technical incompatibilities and disrupt essential complaint - handling functions.
Scope
- Reference
- EX2073
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - without competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
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