SaaS Respond - Annual Licence, Support and Maintenance
City of Bradford Metropolitan District CouncilcontractFind a Tender ↗Ref ocds-h6vhtk-065e6dProcurement Act 2023active
Estimated value
—
Awarded value
—
Suppliers
1
Lots
1
1 awarded
Published
27 Feb 2026
Description
This direct award is made under Schedule 5, paragraph 7 of the Procurement Act 2023, allowing continuation of the Council's existing Respond case - management system. The system supports the logging and management of statutory and social care complaints across multiple services, and changing supplier would cause technical incompatibilities and disrupt essential complaint - handling functions.
Scope
- Reference
- EX2073
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - without competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Awarded to
Awarded suppliers· 1 supplier
Awarded —
Award value
—
Other contracts from City of Bradford Metropolitan District Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to APTEAN LIMITED· 4
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| SaaS Respond - Annual Licence, Support and Maintenance | contract | — | 27 Feb 2026 |
| SaaS Respond - Annual Licence, Support and Maintenance | contract | — | 27 Feb 2026 |
| Respond Case Management System | contract | — | 31 Jul 2025 |
| ITS200129 Respond 3 SaaS Support & Maintenance | contract | £18k | 20 Dec 2019 |