Independent NPS Surveys
King's Interventional Facilities ManagementcontractFind a Tender ↗Ref ocds-h6vhtk-042df332014L0024planned
Estimated value
£30k
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
17 Jan 2024
This is a preliminary market engagement notice
Map the supplier landscape and document your shortlist before opening the tender. The market simulation produces a defensible audit record you can attach to your procurement file.
Description
KFM is looking to engage a consultancy to run a Net Promoter Score (NPS) survey. NPS is a key metric to enable KFM to understand the customer experience. It provides us with a temperature check and is a rich source of qualitative feedback that enables us to make tangible changes to improve our service to our customers.
Scope
- Reference
- ocds-h6vhtk-042df3
- Total value
- £30,000 excluding VAT
- Commercial tool
- Standalone contract
- Main category
- services
- CPV classifications
- 79411000
- Contract locations
- London