Out of Hours Reactive Maintenance Provision

BCHA requires a supplier for responsive out of hours maintenance covering approximately 850 properties in Dorset, Devon, Hampshire and Somerset. This will involve answering calls from our customers, staff and third parties between 17:00 - 08:00 Monday to Friday, throughout the weekend and public/bank holidays. Incidents should be measured against a set standard to see if an emergency engineer is required. Successful bidders will be able to offer this service for a variety of trades. It is not a requirement that sub-contractors are employed directly by the bidder but this will be BCHA's preferred option.