UK7 Contract Details Notice for Debt Collection Services Procurement - Lot 1 Initial Collection
Estimated value
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Awarded value
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Suppliers
1
Lots
1
Published
12 May 2026
Description
This is an Below Threshold concession contract under the Procurement Act 2023. This Contract Details Notice relates to Debt Collection Services Lot 1 – Initial Collection, which covers early-stage debt recovery activity, including debtor contact by telephone, email, and letter; negotiation of payment plans; and non-legal recovery of outstanding debt owed to the Home Office.
Scope
- Reference
- project_18803
- Commercial tool
- Standalone contract
- Contract dates
- 15 Dec 2025 to 20 May 2029Possible extension to 19 May 2030
The contract will include an implementation and mobilisation period, with services expected to commence by the end of April 2026. A single optional 1-year extension is available, which may be exercised to ensure continuity of service during reprocurement or in response to operational or policy changes.
- CPV classifications
- 799400007524200066000000791000009800000075231240
- Contract locations
- UK, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Participation
Conditions suppliers must meet to bid.
Conditions of participation will be applied using relevant questions from the Procurement Specific Questionnaire (PSQ). Full details will be set out in the procurement documents. Guidance on the PSQ can be found here: https://www.procurementpathway.civilservice.gov.uk/documents/template/pa-2023-procurement-specific-questionnaire
Submission & procedure
- Procedure
- Below threshold - open competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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