Customer Services CRM System

View buyer

Estimated value

£258k

Awarded value

£258k

Awarded 22 Jul 2025

Suppliers

1

Lots

1

1 awarded

Published

19 Dec 2025

Deadline 22 Jul 2025

Description

Melton Borough Council direct awarded via the G Cloud 14 CCS framework the contract for creating and managing the CRM system for the authority.

Scope

Reference
MBC-1098
Total value
£257,665 excluding VAT
Commercial tool
Standalone contract
Contract dates
19 Dec 2025 to 18 Dec 2028
CPV classifications
48500000 48510000 48520000 48800000 48900000

Submission & procedure

Submission deadline
22 Jul 2025, 11:00 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£258k

Award date

22 Jul 2025

Contract start

19 Dec 2025

Contract end

18 Dec 2028

Awarded to