Debt Collection Agency Framework
Estimated value
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Awarded value
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Suppliers
4
Lots
4
Published
02 Mar 2022
Description
Our intent is to outsource annually, from 2022, on a commission basis, circa £30 million of unrecovered closed account water debt where a collect or trace and collect solution is required. In addition to this we intend to outsource circa £12 million of Post-Litigated (with County Court Judgement) water debt. Similar projections are foreseen for the duration of the agreement. We are offering a 3 year contact with the ability to review regularly and a possibility of extension. The processor(s) must be authorised by the Financial Conduct Authority (FCA).
Scope
- Reference
- NW2370
- Commercial tool
- Standalone contract
- Main category
- services
- CPV classifications
- 79940000
- Contract locations
- North East EnglandSuffolkEast of England
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 50 | quality | — |
| Price | 50 | cost | — |
Submission & procedure
- Procedure
- Negotiated procedure with prior call for competition
Award details· 4 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Lots · 4 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Post-litigation - County Court Judgment | — | cancelled |
| 2 | Closed Account (Prime) - forwarding address provided | — | cancelled |
| 3 | Trace and Collect, 1st placement | — | cancelled |
| 4 | Trace and Collect, 2nd placement | — | cancelled |
Award 1· 1 supplier
Awarded —
Award 2· 1 supplier
Awarded —
Award 3· 1 supplier
Awarded —
Award 4· 1 supplier
Awarded —
Total lots
4
Awarded
0
Estimated total
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Awarded total
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Post-litigation - County Court Judgment
Start
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End
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Estimated
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CPV
Closed Account (Prime) - forwarding address provided
Start
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End
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Estimated
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CPV
Trace and Collect, 1st placement
Start
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End
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Estimated
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CPV
Trace and Collect, 2nd placement
Start
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End
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Estimated
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CPV
Other contracts from NORTHUMBRIAN WATER GROUP LIMITED
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to ORBIT CREDIT SERVICES LIMITED· 3
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Collection & Recovery Services | contract | — | 09 Jun 2026 |
| Debt collection services | contract | — | 13 Feb 2023 |
| Debt Collection Services - Live Debt | contract | — | 23 Jan 2023 |