GTR0934 - Fraud prevention Market Engagement

GOVIA THAMELINK RAILWAY LIMITEDcontractFind a TenderRef ocds-h6vhtk-059325Procurement Act 2023Utilities regimeplanning
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Estimated value

£750k

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

03 Sept 2025

This is a preliminary market engagement notice

Map the supplier landscape and document your shortlist before opening the tender. The market simulation produces a defensible audit record you can attach to your procurement file.

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Description

GTR are going out to market because the scale and complexity of fraud threats and require a step change in capability. The shift towards digital ticketing and the fragmented nature of industry data demand innovative tools that can provide holistic insight, reduce manual effort, and strengthen the integrity of our fraud investigations. Through this market engagement, GTR aims to build a clear understanding of the solutions available, the maturity of relevant technologies, and the approaches that suppliers are taking to balance innovation with compliance. This will inform the design of a future procurement process and help ensure that any eventual investment delivers measurable improvements in fraud prevention, operational efficiency, and customer confidence. GTR is seeking to engage with the market to understand the capabilities, innovations, and approaches currently available to support our ambition of transforming how we detect, analyse, and prevent fraud. Our current operational environment is highly manual, fragmented, and dependent on disparate datasets held across multiple internal systems and third-party retailers. This limits our ability to generate timely, reliable intelligence, and constrains our fraud specialists from focusing on higher-value activities. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Newcastle-upon-Tyne:-Fraud-audit-services./6DW5U6NE74 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/6DW5U6NE74

Scope

Reference
GTR0934
Total value
£750,000 excluding VAT
Above the relevant threshold
Commercial tool
Standalone contract
Contract dates
02 May 2026 to 30 Apr 2030
Possible extension to 01 May 2035
Main category
services
CPV classifications
79212400
Contract locations
London, United Kingdom