IT Service Management Solutions Software

Hampshire County CouncilcontractContracts FinderRef CR 23074SME suitablecomplete
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Estimated value

£1.6m

Awarded value

£1.6m

Awarded 05 Dec 2024

Suppliers

1

Lots

1

1 awarded

Published

07 Jan 2025

Deadline 29 Nov 2024

Description

Hampshire County Council currently utilises IT Service Management (ITSM) tool, IVANTI. This software manages several key areas, including: Configuration Management Hardware Asset Management Knowledge Management/Self-Service Portal Service Catalogues and Requests The Council requires ongoing software licensing and support maintenance for this software and has awarded a contract for this. Call Off from the KSC Software Products and Associated Services framework, reference number Y23065.

Scope

Reference
CR 23074
Total value
£1,563,968 excluding VAT
Commercial tool
Standalone contract
Contract dates
26 Jan 2025 to 25 Jan 2033
CPV classifications
48781000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
29 Nov 2024, 2:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£1.6m

Award date

05 Dec 2024

Contract start

26 Jan 2025

Contract end

25 Jan 2033

Awarded to