Managed Service Provider Contract
Estimated value
—
Awarded value
£7.0m
Suppliers
1
Lots
1
Published
23 Dec 2025
Description
Border to Coast intends to appoint a partner organisation to support core capabilities necessary to manage its existing infrastructure and achieve its future ICT objectives. This includes the oversight of the existing infrastructure and provision of corporate ICT solutions to enable Border to Coast to operate its core business using latest technologies deployed in a modern and flexible environment. The ICT Managed Service will manage and oversee the cloud based collaborative platform to allow Border to Coast to manage and deliver its investment portfolio effectively and securely. This will include hardware, infrastructure, communications, service support, cyber and data resilience capabilities. Border to Coast currently operates on a single site with circa. 180 users, and has adopted standard Microsoft 365 solutions, with additional Business Central (Finance), CRM and Data modules deployed across the business.
Scope
- Reference
- DN765254
- Commercial tool
- Standalone contract
- Contract dates
- 16 May 2026 to 16 May 2030Possible extension to 16 May 2034
Border to Coast is looking for the appointed successful Tenderer to contract for a term of 4 years, with then the options to extend, subject to performance and price negotiation, twice for 2 additional years each (resulting in a maximum possible term of 8 years).
- CPV classifications
- 72000000480000004820000030200000
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality/Service | — | quality | 60.00% |
| Bid Price | — | price | 20.00% |
| Pre-Selection and Strategic Alignment Questionnaire: Parts 2 and 3 | — | quality | 15.00% |
| ESG | — | quality | 5.00% |
Submission & procedure
- Procedure
- Competitive flexible procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£7.0m
Award date
17 Dec 2025
Contract start
16 May 2026
Contract end
16 May 2030