Retail and Customer Service Employment Routeway

We are looking to procure provision where bidders can demonstrate an understanding of what employers recruiting to retail/customer service roles are looking for and embedding this in the provision, so they can be provided with the right people for the right job; in turn creating sustained employment outcomes for DurhamWorks participants. Ideally bidders should demonstrate that they have worked with employers/Sector Skills councils or industry experts in the design of the Retail/Customer Service Employment Routeway.