Annual Tenant Satisfaction Measures (TSMs) & STAR Survey (2025)
Estimated value
£45k
Awarded value
£34k
Suppliers
1
Lots
1
Published
21 Sept 2023
Description
Stroud District Council (SDC) is seeking a contractor to carry out an annual tenant satisfaction measure (TSMs) surveys as set out by the social housing regulator and a wider TSM survey in 2025 with additional questions from HouseMark's STAR survey framework. Please see the RFQ document for full specification.
Scope
- Reference
- STROUD001-DN671685-53399090
- Total value
- £45,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 24 Sept 2023 to 27 Mar 2026
- CPV classifications
- 79311000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 15 Jun 2023, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£34k
Award date
04 Jul 2023
Contract start
24 Sept 2023
Contract end
27 Mar 2026
Awarded suppliers· 1 supplier
Awarded 04 Jul 2023 · Contract period 24 Sept 2023 — 27 Mar 2026
Other contracts from Stroud District Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to ARP Research Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Tenant Satisfaction Survey | contract | — | 14 Jan 2026 |
| Tenant Satisfaction Survey | contract | — | 18 Dec 2025 |
| Provision of Tenant Satisfaction Surveys | contract | — | 26 Sept 2025 |
| Award of Provision of Tenant Satisfaction Surveys | contract | — | 02 Sept 2025 |
| Tenant Profiling | call off | £34k | 15 May 2025 |
| Homes and Neighbourhoods TSM Survey | contract | £66k | 12 Apr 2023 |
| Homes and Neighbourhoods TSM Survey | contract | — | 12 Apr 2023 |
| BT1604 - STAR tenant and resident satisfaction survey | contract | £34k | 10 Feb 2023 |
| Tenant Satisfaction Survey 2022 | call off | £27k | 28 Oct 2022 |
| Homes and Neighbourhoods STAR Survey 2022 | contract | — | 06 Apr 2022 |