National Citizen Service - New Outsourced Contact Centre Procurement
Estimated value
£16.0m
Awarded value
£16.0m
Awarded 16 Oct 2016
Suppliers
1
Lots
1
1 awarded
Published
20 Oct 2016
Deadline 13 Jul 2016
Description
Contract for New Contact Centre services dealing with Inbound and Outbound multi-channel engagements.
Scope
- Reference
- MT186389
- Total value
- £16,000,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 29 Aug 2016 to 31 Oct 2018
- CPV classifications
- 79512000
Submission & procedure
- Submission deadline
- 13 Jul 2016, 11:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£16.0m
Award date
16 Oct 2016
Contract start
29 Aug 2016
Contract end
31 Oct 2018
Awarded to