National Citizen Service - New Outsourced Contact Centre Procurement
Estimated value
£16.0m
Awarded value
£16.0m
Awarded 16 Oct 2016
Suppliers
1
Lots
1
1 awarded
Published
20 Oct 2016
Deadline 13 Jul 2016
Other contracts from NCS Trust C.I.C.· 3
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| NCS Marketing Frameworks | contract | £75.0m | 09 Dec 2016 |
| NCS Marketing Frameworks | contract | — | 27 Jun 2016 |
| National Citizen Service - New Outsourced Contact Centre Procurement | contract | — | 16 Jun 2016 |
Other contracts awarded to Sitel UK Limited· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Admin surge support service | contract | £6.0m | 01 Jun 2023 |
| Helpdesk Function | contract | £6.8m | 27 Jan 2023 |
| CON 21-254 Contingency Resource | contract | £210k | 12 Jan 2022 |
| DDaT21344 SEA Website Phoneline Support | contract | £280k | 13 Dec 2021 |
| Provision of Health Measure at the Border COVID Helpline | contract | £1.0m | 19 Nov 2021 |
| Contact Centres and Business Services | contract | £194.4m | 25 Aug 2021 |
| Contact Centres and Business Services | contract | — | 23 Aug 2021 |
| Variation Extension 11 | contract | £397.7m | 22 Jun 2021 |
| Public Enquiries Call Handling Service | contract | £225k | 13 May 2021 |
| C21107 - Sitel UK Ltd | call off | £516k | 30 Apr 2021 |