C151878 - Workforce Management Solution
Estimated value
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goods
Awarded value
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Suppliers
1
Lots
1
1 awarded
Published
17 Mar 2023
Description
Solution to manage front and back-office administration. Centralised view of incoming tasks; work prioritisation/distribution; resource management; skills management; capacity planning and end-to-end process analytics and forecasting.
Scope
- Reference
- C151878
- Commercial tool
- Standalone contract
- Main category
- goods
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| — | — | price | — |
Submission & procedure
- Procedure
- Award procedure without prior publication of a call for competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to
Awarded suppliers· 1 supplier
Awarded —
Award value
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Other contracts from NHS Business Services Authority
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Verint Systems UK Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Workforce Management System 2025-2028 | contract | — | 24 Sept 2025 |
| Workforce Management System (2024-2025) | contract | £37k | 08 Aug 2024 |
| AE Online Intelligent FAQ Service | contract | £76k | 30 Jul 2024 |
| Social Media Aggregation Software | contract | £30k | 16 Oct 2023 |
| C151878 - Work Management Solution | contract | £1.9m | 31 Jul 2023 |
| C151878 - Work Force Management Solution | contract | £1.5m | 17 Mar 2023 |
| Call Recording Archive | contract | £1.0m | 02 Feb 2023 |
| WSCC - JS - Task Management Software | contract | £136k | 09 Sept 2022 |
| Contract for Kana Express Software License Renewal for The University of Birmingham | contract | £64k | 06 Sept 2022 |
| Workforce management software | contract | £72k | 25 Jan 2022 |