PS.

Call Recording Archive

H M REVENUE & CUSTOMScontractContracts Finder ↗Ref CW40793SME suitablecomplete

Estimated value

£1.0m

Awarded value

£1.0m

Awarded 13 Jul 2022

Suppliers

1

Lots

1

1 awarded

Published

02 Feb 2023

Deadline 13 Jul 2022

Description

HMRC require the supplier to store its legacy call recordings in a digital archive solution, which complies with HMRC IT security processes and protocols. The Supplier will manage the content of this archive in accordance with HMRC's data retention policy, destroying records as and when they reach their maximum data retention term.

Scope

Reference
CW40793
Total value
£1,000,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
13 Jul 2022 to 11 Jul 2029
CPV classifications
48000000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
13 Jul 2022, 4:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£1.0m

Award date

13 Jul 2022

Contract start

13 Jul 2022

Contract end

11 Jul 2029

Awarded to
VS
VERINT SYSTEMS UK LIMITED