Design & Installation for the Customer experience (Catering and Social Spaces)
Estimated value
—
Awarded value
—
Suppliers
10
Lots
2
Published
11 Jan 2023
Description
Lot 1 – Customer experience design TUCO are looking for customer experience designers. It is envisaged that awarded suppliers will have specialist experience in designing catering and interactive social spaces. Suppliers will also be expected to consider such things as menu design, staff uniform, crockery etc. seeking innovative design solutions There may be a requirement to reflect specific values such as sustainability, or to match the ‘theme’ of the building. Consideration should be made of the intended customer base the TUCO member is addressing for each specific area. Lot 2 – Kitchen and Counter Design, Manufacture and Installation TUCO envisage suitable suppliers will be able to provide their own in-house specialist design layout for these areas, in-house or sub-contracted fabrication and the ability to supply and install specified equipment or install client supplied equipment
Scope
- Reference
- CAT11062-TU
- Commercial tool
- Standalone contract
- Contract dates
The framework is for 2 years with a possible extension of 2 x 12 month periods, dependent upon supplier performance and market developments
- Main category
- works
- CPV classifications
- 7124200045212500
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Contract Management and CSR | 30 | quality | — |
| Ordering Delivery and Invoicing | 30 | quality | — |
| Pricing Project specific and contract docs | 40 | cost | — |
| Contract management and CSR | 30 | quality | — |
| Pricing project specific and contract docs | 40 | cost | — |
Submission & procedure
- Procedure
- Restricted procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Lots · 2 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Customer experience design | £7.5m | cancelled |
| 2 | Kitchen and Counter Design, Manufacture and Installation | £7.5m | cancelled |
Awarded suppliers· 10 suppliers
Awarded —
Total lots
2
Awarded
1
Estimated total
£15.0m
Awarded total
—
Customer experience design
Start
—
End
—
Estimated
£7.5m
CPV
Kitchen and Counter Design, Manufacture and Installation
Start
—
End
—
Estimated
£7.5m
CPV
Other contracts from The University Caterers Organisation Limited (TUCO Ltd)
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to International Food Service Equipment Limited· 5
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Replacement of walk-in fridges at Mansion House | contract | — | 16 Sept 2025 |
| Catering Contractor Procurement | contract | £289k | 12 Aug 2025 |
| Level 1 Kitchen refurbishment works | contract | £43k | 16 Jan 2025 |
| Dishwasher for Mansion House kitchens | contract | £96k | 16 Jul 2024 |
| Framework Agreement for the Supply of Light and Commercial Catering Equipment and Other Related Services | contract | — | 20 Dec 2023 |