Essentials 25 Support Agreement - UK Shipping Concierge (UKSC) Customer Relationship Manager (CRM)
MCA - Maritime and Coastguard AgencycontractContracts Finder ↗Ref tender_306855/1082963SME suitableVCSE suitablecomplete
Estimated value
£15k
Awarded value
£15k
Awarded 04 Jun 2022
Suppliers
1
Lots
1
1 awarded
Published
28 Jun 2022
Deadline 05 Jun 2022
Description
The UK Shipping Concierge have built and is about to deploy and go live on a Customer Relationship Management (CRM) system. It is hosted on MS Dynamics where MFT and the UKSR's CRM systems are also hosted. A Microsoft Essentials support contract is required to fix any faults and issues identified in the system. 25 service tickets will be available within a 1 year period. This contract is to be let under G-Cloud 12.
Scope
- Reference
- tender_306855/1082963
- Total value
- £14,995 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 05 Jun 2022 to 05 Jun 2023
- CPV classifications
- 72000000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 05 Jun 2022, 10:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£15k
Award date
04 Jun 2022
Contract start
05 Jun 2022
Contract end
05 Jun 2023
Awarded to