Mitel Phone Support
Estimated value
£588k
Awarded value
£588k
Awarded 18 Jul 2024
Suppliers
1
Lots
1
1 awarded
Published
08 Oct 2024
Deadline 19 Jul 2024
Description
To provide a managed service within the buyers Azure instance and also provide engineering support and advice in assisting the Council in configuring the Audio codes SBCs that have already been sourced
Scope
- Reference
- 013219
- Total value
- £587,725 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 26 Sept 2024 to 25 Sept 2027
- CPV classifications
- 64200000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 19 Jul 2024, 4:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£588k
Award date
18 Jul 2024
Contract start
26 Sept 2024
Contract end
25 Sept 2027
Awarded to
Awarded suppliers· 1 supplier
Awarded 18 Jul 2024 · Contract period 26 Sept 2024 — 25 Sept 2027
Award value
£588k
Other contracts from Lewes and Eastbourne Councils
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Opus Business Systems Limited t/a Opus Telecoms· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Telephony and Internet links | contract | £69k | 09 Jul 2026 |
| Telephony support including contact centre | contract | £69k | 15 Jun 2026 |
| Calabrio Work Force Management (WFM) | contract | £242k | 25 Mar 2026 |
| Supply of 8x8 Telephony and Contact Centre Services | contract | — | 23 Mar 2026 |
| Supply of 8x8 Telephony and Contact Centre Service | contract | — | 18 Mar 2026 |
| Supply of 8x8 Telephony and Contact Centre Service | contract | — | 18 Mar 2026 |
| Phase 2 Telephony | contract | £554k | 09 Feb 2026 |
| DDaT25495 - Virtulisation Platform, Phoning System upgrade | contract | £94k | 19 Jan 2026 |
| SIP Trunks & Leased Bearer Line | contract | £128k | 19 Aug 2025 |
| Mitel Software | contract | £15k | 04 Feb 2025 |