Open Framework for Domiciliary Care Services for Older and Disabled Persons

contractFind a TenderRef ocds-h6vhtk-0582f1Procurement Act 2023Light-touch servicesSME suitableactive

Estimated value

£99.6m

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

27 May 2026

Deadline 30 Jun 2026

Description

Neath Port Talbot Council (the “Council”) invite tenders from quality domiciliary care providers for the recommissioning of our adult domiciliary care services under a new 'Open' Framework, the aim of which is to deliver care to adults living in their own homes, to support them to achieve improved outcomes. The Framework will establish a pool of suitably qualified and experienced providers to deliver high-quality, person-centred domiciliary care services to individuals in their own homes and is being procured as a ‘light touch’ framework and therefore not obliged to follow all the obligations contained within the Procurement Act 2023. The Tender will take the form of an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years allowing periodic admission of new providers during the framework term. The scope of services will include the delivery of care and support in line with assessed needs and Care and Support Plans. Services are expected to promote independence, wellbeing and prevention, supporting individuals to remain within their own homes and communities for as long as possible. Provision will include personal care, support with daily living activities, medication support and enabling approaches to care Call-off arrangements under the Framework are expected to be undertaken through a brokerage-led allocation process, whereby individual care packages are matched to providers based on meeting essential criteria. The Framework will not guarantee any volume of work. The procurement is being developed within the context of the Social Services and Well-being (Wales) Act 2014, the Regulation and Inspection of Social Care (Wales) Act 2016 and the Well-being of Future Generations (Wales) Act 2015, with a clear focus on delivering outcomes that matter to individuals. Social value will form a fundamental component of the procurement and subsequent contract delivery. Providers will be expected to demonstrate how they will contribute to wider social, economic and environmental outcomes in addition to core service delivery, including supporting prevention, strengthening communities and contributing to sustainable and fair local economies.

Scope

Reference
CPU25-26-55
Total value
£99,638,266.67 excluding VAT
£119,565,920 including VAT
Above the relevant threshold
Commercial tool
Standalone contract
Contract dates
13 Sept 2026 to 13 Aug 2029
Possible extension to 13 Aug 2034

The Tender will take the form of an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years.

Main category
services
CPV classifications
85300000
98000000
85000000
Contract locations
Wales, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Service Model & Person Centred Carequality20.00%
Workforce, Training & Developmentquality20.00%
Care Planning, Outcomes & Reviewquality20.00%
Voice, Choice & Controlquality15.00%
Safeguarding, Risk Mgt and Quality Assurancequality15.00%
Social Valuequality10.00%

Submission & procedure

Enquiry deadline
23 Jun 2026, 11:00 am
Submission deadline
30 Jun 2026, 11:00 am
Submission address
electronic submission of tenders and requests to participate on etenderwales at: https://etenderwales.bravosolution.co.uk/home.html Suppliers' Instructions 'How to Express Interest in this ITT': 1. Register your company on the etenderwales portal (this is required only once. However if your details have changed since you registered you will need to up-date them). - Browse to the eSourcing Portal: - Click the 'Suppliers register here' link. - Complete the 'Organisation Details' and 'User Details' sections. - Note the username you choose and click 'save' when complete. - You will shortly receive and email with your unique password (please keep this secure).- Agree to the terms and conditions and click 'continue'. 2. Express an interest in the ITT. - Login to the portal with the username / password.- Click the 'ITT Open to all Suppliers' link. - Alternatively, search for the relevant ITT (itt_124145). - Click on the relevant ITT to access the content. - Click the 'Express Interest' button on the right-hand side of the screen. - This will move the ITT into your 'My ITT pages'. (This is a secure area reserved for your projects only.) - Click on the ITT code, you can now access any attachments by selecting 'Buyer Attachments'. 3. Responding to the ITT. - You can now choose to 'Respond' or 'Decline to Respond' (please give a reason if declining). - Note the 'Closing Date', and then follow the onscreen instructions to complete the ITT.
Electronic submission
Yes
Procedure
Open procedure