Telecoms Project
Estimated value
£150k
Awarded value
—
Suppliers
0
Lots
1
Published
07 Jul 2026
Description
Taff Housing Association (Taff) is seeking to upgrade its current telecoms solution to a more advanced platform to provide the following • Enhance efficiency • Improved customer experience, • Provide value for money • Analytics • Futureproof digital solutions
Scope
- Reference
- TAFF-TC-002
- Total value
- £150,000 excluding VAT£180,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 19 Sept 2026 to 20 Sept 2029Possible extension to 20 Sept 2031
There is the option to extend the contract for a further 12 months, on an annual basis following the end if the initial contract term
- Main category
- services
- CPV classifications
- 64200000
- Contract locations
- UK, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Cost of Software Product | The scoring will be based on the cost of the software product meeting our proposed budget for the software contract. The implementation costs will also be taken into consideration. | price | 40.00% |
| Demonstration of Software product | This criteria will look at the software product, how intuitive it is to use, the applied functionaity, evidence of integrations, and the feedback given by our primary customer facing users. | quality | 20.00% |
| Functionality of the Software Product | This criteria will look at the over functional and non functional elements Set out in both the tender and PQQ. Additionally the reviewing of all the elements provided in the Tender document | quality | 40.00% |
Participation
Conditions suppliers must meet to bid.
- Provide turnover for the last three financial years. - Provide copies of audited accounts or equivalent financial statements. - Confirm whether there are any material financial risks affecting your ability to deliver the contract. - Confirm the level of employer’s liability insurance held. - Confirm the level of public liability insurance held. - Confirm the level of professional indemnity insurance held, if applicable. - Confirmation that all elements of point 5 of the PQQ. Grounds for exclusion are passed.
- Describe your relevant experience delivering similar Telecoms systems. - Provide up to three relevant contract references from the last three years. - Describe the qualifications, skills and experience of key personnel proposed for this contract. - Describe your approach to contract mobilisation and implementation. - Describe your approach to quality management and continuous improvement. - Identify any accreditations, certifications or memberships relevant to this procurement. - Provide 3 References from s
The criteria used to select suppliers to tender includes economic standing, technical & professional ability, functional and non-functional requirements and price.
Submission & procedure
- Enquiry deadline
- 30 Jul 2026, 11:00 pm
- Submission address
- https://www.sell2wales.gov.wales/ submit using Sell2Wales post-box neil.whittingham@taffhousing.co.uk ↗
- Electronic submission
- Yes
- Procedure
- Competitive flexible procedure