Security Operations Centre (SOC)

LIVEWEST HOMES LIMITEDcontractFind a TenderRef ocds-h6vhtk-04fa61Procurement Act 2023SME suitablepending
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Estimated value

Awarded value

£1.6m

Awarded 14 Jul 2025

Suppliers

1

1 SME

Lots

1

1 awarded

Published

15 Jul 2025

Description

To establish a Security Operations Centre (SOC). The value of this Procurement is expected to be in the region of £200,000 per annum. 3.2 The Contract will be for an initial term of 3 years extendable at the Client's sole option for 3 periods of 12 months, OR, 1 period of 36 months giving a total of 6 years (the Term). 4 The Client's Objectives for the contract 4.1 The Client's aims and objectives are to: LiveWest is seeking a supplier to establish a Security Operations Centre (SOC) for our organisation. The SOC will be responsible for monitoring, detecting, investigating and responding to cybersecurity threats and incidents around the clock. The SOC will be responsible for continuous monitoring of network traffic, logs, and security events, Incident detection and response, Threat intelligence and proactive threat hunting. Supporting our vulnerability assessments and preventive measures, routine maintenance and updates of security tools and systems. Collaboration with internal and external stakeholders for incident management. The Supplier will have, and be able to demonstrate sufficient technical knowledge and experience in the delivery and maintenance of a proposed solution, that they can also provide advisory / consultancy services if needed. The Supplier will comply with LiveWest policies in relation to data protection and information security and provide necessary documentation in relation to: • Information Security Policy and hold any associated credentials (cyber essentials/ISO27001) • IT Access Controls Policy • IT Change Control Policy • IT Incident Management Policy • IT Acceptable Usage Policy • Data Protection Compliance Policy

Scope

Reference
DN769699
Commercial tool
Standalone contract
Contract dates
31 Aug 2025 to 31 Aug 2028
Possible extension to 31 Aug 2031

3x12 month OR 1x36 month at LiveWests sole discretion

CPV classifications
72000000
Contract locations
South West England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Qualityquality1.00%
Priceprice2.00%

Participation

Conditions suppliers must meet to bid.

Contained within Conditions of Participation document

Submission & procedure

Procedure
Competitive flexible procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£1.6m

Award date

14 Jul 2025

Contract start

31 Aug 2025

Contract end

31 Aug 2028

Awarded to