Systems Partner to Develop a Customer Relationship Management Application

West Yorkshire Combined AuthoritycontractFind a TenderRef ocds-h6vhtk-0402be32014L0024active
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Estimated value

services

Awarded value

Suppliers

1

Lots

1

1 awarded

Published

03 Jun 2024

Description

This is a republication of 48112 - MCA Digital Customer Relationship Management. The Combined Authority is investing in technology to transform how it, and its Local Authority partners, engage with and support businesses and individuals with support and funding. The development of the system aligns with the Combined Authority’s position as a Microsoft House and the benefits this brings in terms of interoperability of systems and ease of use for employees.

Scope

Reference
ocds-h6vhtk-0402be
Commercial tool
Standalone contract
Contract dates

1 x 12 months

Main category
services
CPV classifications
72000000
Contract locations
Yorkshire and the Humber

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality60%quality
Social Value10%quality
30%price

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end