Systems Partner to Develop a Customer Relationship Management Application
Estimated value
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services
Awarded value
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Suppliers
1
Lots
1
1 awarded
Published
03 Jun 2024
Description
This is a republication of 48112 - MCA Digital Customer Relationship Management. The Combined Authority is investing in technology to transform how it, and its Local Authority partners, engage with and support businesses and individuals with support and funding. The development of the system aligns with the Combined Authority’s position as a Microsoft House and the benefits this brings in terms of interoperability of systems and ease of use for employees.
Scope
- Reference
- ocds-h6vhtk-0402be
- Commercial tool
- Standalone contract
- Contract dates
1 x 12 months
- Main category
- services
- CPV classifications
- 72000000
- Contract locations
- Yorkshire and the Humber
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 60% | quality | — |
| Social Value | 10% | quality | — |
| — | 30% | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to