Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world
London Borough of Waltham ForestcontractContracts Finder ↗Ref LBOWF001-DN556753-71614716SME suitablecomplete
Estimated value
£100k
Awarded value
£150k
Awarded 24 Aug 2021
Suppliers
1
Lots
1
1 awarded
Published
09 Nov 2021
Deadline 30 Jul 2021
Description
Waltham Forest Council is seeking expert assistance to help us innovate our customer experience and frontline service delivery. This project will form part of our new Digital and Technology Strategy to enable our Customer Experience Strategy, which in turn sits as part of our new Public Service Strategy, the council's response to the challenges and opportunities presented by the pandemic.
Scope
- Reference
- LBOWF001-DN556753-71614716
- Total value
- £100,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 04 Sept 2021 to 30 Nov 2021
- CPV classifications
- 73000000 71600000 72224000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 30 Jul 2021, 4:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£150k
Award date
24 Aug 2021
Contract start
04 Sept 2021
Contract end
30 Nov 2021
Awarded to