Disabled passengers survey

Office of Rail and RoadcontractContracts FinderRef ORR/CT/23-39SME suitablecomplete

Estimated value

£50k

Awarded value

£45k

Awarded 09 Nov 2023

Suppliers

1

Lots

1

1 awarded

Published

24 Nov 2023

Deadline 12 Nov 2023

Description

We want to understand whether appropriate and proportionate provision is being made for disabled passengers in enabling access to train and station operators' complaints and redress processes. This also includes understanding disabled passengers' awareness, perceptions and experiences of the Rail Ombudsman

Scope

Reference
ORR/CT/23-39
Total value
£49,960 excluding VAT
Commercial tool
Standalone contract
Contract dates
13 Nov 2023 to 01 Mar 2024
CPV classifications
79311000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
12 Nov 2023, 1:00 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£45k

Award date

09 Nov 2023

Contract start

13 Nov 2023

Contract end

01 Mar 2024

Awarded to